What you need to know this SPRING!

With the warm weather finally making an appearance, it’s time to start thinking about spring maintenance of your home.

It is important to ensure proper maintenance practices and inspect your home on a regular basis in order to avoid future claims and problems.

Here are a couple quick tips to keep your home in working condition;

1.       Check and clean your furnace air filters 

2.       Clean or replace your air-conditioning filter

3.       Check your smoke, carbon monoxide and security alarms and replace the batteries

4.       Clean your windows, screens and hardware. 

5.       Examine your foundation walls for cracks, leaks or signs of moisture. 

6.       Clear all drainage ditches and eaves troughs of debris   

7.       Ensure that your downspouts are directed away from your foundation

Stayed tuned for more great tips on summer maintenance!!!

Written by Geneviève St-Denis,
Rhodes & Williams Insurance

What YOU need to know about your Valentine’s Day purchases!

With Valentines Day right around the corner, you may be planning a trip to the jewelry store.  Getting your special someone a sparkling gem is very exciting!!  So…in light of the up coming festivities, I will be pointing out some great tips on ensuring your jewelry is adequately covered just in time for the 14th of February!!

Although basic tenants, condo or homeowners insurance might include a limited amount of coverage for jewelry, the coverage is best purchased as an extension, or floater, to your property policy.  A current appraisal is often a requirement however this is something that is commonly provided by the jeweler at the time of purchase.  

Now read very closely. THE BIGGGEST reason why you want to schedule an item is simply because, if a diamond or stone goes missing, it gets replaced and covered for the FULL appraised value.  An added bonus is that the deductible does not apply to this type of claim.

It’s important to keep in mind that jewelry should be appraised periodically to accommodate fluctuation in value and to protect your investment.

Remember, it is of utmost importance to call your Insurance Broker should the value of your item increase.

Happy Valentine’s Day to all you lovers out there!!

Written by Geneviève St-Denis, Account Executive, Rhodes & Williams

See more tips from Geneviève here!

Building a Brighter Future Part 2

Last month we posted an article on our website about one of our team memebers upcoming journey to Nicaragua. If you havent had a chance to read it you can do so here.

Rachel McCully has arrived in Nicaragua where she will be helping to build a school for the community. A blog has been posted each day since the team arrived to Nicaragua, they can be read below.

Day 1

Day 2

Day 3

Day 4

We are very proud of Rachel. We are looking forward to seeing the progress of her and the other indivuals who are helping build this school. Please stay tuned for future updates.  

"...I am very excited to be part of this amazing project and know that this will be a life changing experience"

-Rachel McCully

Going out of town? Make sure your home is protected!

Imagine coming home from a nice relaxing vacation, to find a foot of water in your house! Not a pleasant welcome home!

What happened? A pipe has burst and the water has been running out of it ever since! A 1/8-inch crack in a pipe can spill 250 gallons of water a day. That’s a lot of water where you don’t want it to be!

Why would a pipe burst? If the pipe gets cold, the water in the pipe freezes, and water expands when it freezes. This causes the pipe to burst. It can happen to copper or plastic pipes, old or new.

How would a pipe get too cold? The answer is simple--there is not enough heat in the home. The cause of the loss of heat could be the oil or propane running out, a power outage, or just having the temperature set too low.

Is it covered?  Check with your insurance company on their requirements when you are away. Some insurers require that the home be checked, but you will need to confirm with them how often. If the home can’t be checked, some insurers will require that you turn off the water and drain the pipes. To drain the system, you need to shut off the water supply and turn on every tap until the water stops running. This way, there is no water in the pipes, so they can’t freeze.

It can be extremely costly to have to replace everything ruined by the water, not to mention a health risk due to mold. You don’t want to come home to that!

Written by Sandy Bafia, Account Manager Rhodes & Williams Limited

LISTEN UP! All current and future condo owners!!

Have you ever wondered what would happen if the unit next to you went up in flames or had a pipe that burst, severely damaging other units in your complex? It may not seem like something that could happen to you, but I’m here to tell you it can!

Imagine one day; the unthinkable happens. The woman next door was in such a hurry trying to get to work in the morning she left her stove on HIGH!! Her unit goes up in flames and all the units next to her are burnt to the ground. Including yours! You get home from work only to find your beautiful home in utter disarray. The final flames are being put out by the fire fighters.  All your belongings… gone. You lost everything. Clothes, furniture, appliances, family photos…AND you just put in those new hardwood floors!

Not to worry, you purchased a comprehensive condo policy. Your insurance company will pick up the bill, but you might wonder, who’s going to pay to replace the building itself?

The condo corporation of course! Think again… they do have a policy set in place to cover the cost of rebuilding but who’s on the hook to pay the deductible to the condo corporation’s policy? Surprise! YOU ARE! And it’s not a small amount.

The condo corporation can ask every condo owner to cover the cost of their deductible. Sometimes you’re looking at anywhere between $5,000- $20,000 per condo owner. I don’t know about you, but I sure don’t have $20,000 sitting in the bank waiting to pay a deductible for fire I didn’t even cause! 

So where do you go from here? Well there’s actually an easy fix! Some insurance companies will cover the cost of the condo corporation’s deductible under your own policy up to a certain limit. 

Contact your local broker to discuss the coverage’s under your condominium policy.

Written by Genevieve St-Denis, Account Executive,
Rhodes & Williams Limited

Is your pet insured on your homeowner’s policy?

Some of you may remember the story of the sales associate at Home Depot who was bit by a customer’s Shih Tzu last summer.  She was bending down to pet the dog when it leaped out and bit her right in the face! The woman sustained severe injuries from the little pup and required plastic surgery in order to fix her torn off nose. 

 

The photo above is a Shih-Tzu; the same breed that is
responsible for the attack of the Home Depot Associate.
Regardless of the size, any dog can be dangerous.

 The 66-year-old customer was fined $610 by a bylaw officer and ordered to keep her 12-year-old Shih Tzu muzzled at all times in public.    

Even though the customer was reprimanded for her dog’s actions, the Home Depot employee still decided to take legal action against the dog’s owner. 

In this case, the employee would have sued against the Personal Liability portion of thecustomer’s property policy for the actions of the dog. Keep in mind that every claim is investigated on a case by case basis and that all insurance companies have different exclusions.In this situation, the insuring company did pay out the claim, however the amount was undisclosed. 

It’s important to know that a situation resulting in a liability claim can happen anywhere at anytime. Therefore, it’s important to have sufficient liability coverage on your tenants, condo or homeowners policy. In this case, it benefited the customer greatly as she did not have to bear the cost of the settlement.  

Contact your local broker for more information on liability coverage. 

*Please note that your pet is not insured on your policy as property. Meaning you would have no coverage for health benefits for your animal or coverage if they were to be stolen. 

Written by Genevieve St-Denis, Account Executive,
Rhodes & Williams Limited

Oh Sandy, Baby!

Tuesday afternoon, a post-tropical storm hit the northeastern United-States. Meteorologists are calling this one “Sandy”. So far, she’s been responsible for major flooding, power outages and at least 16 deaths. New York City has taken her wrath the hardest. Lower Manhattan is completely shut down; the subway systems are at a standstill and people are stuck inside their apartments waiting for the streets to clear. Vehicles that were once parked on the bustling streets of New York are now covered in seawater. 

This is an example of some of the flooding that resulted from Sandy.

The disastrous effects of the storm are now hitting close to home. Southern Ontario has experienced powerful wind gusts close to 80 kilometers per hour and between 20 to 40 millimeters of heavy rain fall.

Reports of vicious winds uprooting trees and destroying homes indicates, now more than ever, that Canada is susceptible to extreme weather conditions that can affect your livelihood, your safety and your home.

Being properly prepared with emergency and first aid kits is crucial when expecting these types of storms. Having enough water, food, extra blankets and clothing on hand will ensure proper safety for you and your family.   

After the storm has passed, it is of utmost importance that you inspect your property for any damages caused by the storm. You should be looking for such things as damage to your windows, doors and roof.

Contact your broker immediately for any questions concerning the effects of the storm and how to begin the claims process. 

* Keep in mind that damage caused by extreme winds are covered under a comprehensive property policy, however, only certain types of water damage are covered depending on the cause. As an example, if you have sewer backup coverage on your policy and the flooding causes the sewers to backup in to your basement, this type of water damage would be covered up to a certain limit. For more information on water losses click on this link.

Written by Genevieve St-Denis, Account Executive,
Rhodes & Williams Limited

Please come a Callin’ before the ground starts a Rockin’!

Many people aren’t aware of one of the biggest risks to their assets, which is not covered under most home insurance policies. Earthquake is not covered under home insurance policies, but that coverage is available as add-on coverage.

Did you know that the Ottawa Valley is part of the Ottawa-Bonnechere Graben, a rift valley formed about 175 years ago when a huge block of land fell hundreds of meters between the Petawawa Fault and the Mattawa Fault?

Did you know that the faults are still active and occasionally release stress in the form of earthquakes?

So the risk is definitely there! If clients have considered the risk and decided not to purchase Earthquake insurance, and thereby have chosen to take on that risk themselves, then they are making an educated decision, but here are my concerns:
• Someone might think that they are covered in the event of an earthquake (which they ARE NOT unless they have specifically added earthquake insurance to their coverage) or
• Someone hasn’t even considered it, or
• Someone is not even aware that the coverage is available, or
• Someone thinks it is too expensive, without considering it.

Make the call before the ground starts shakin’ so you can make an educated decision.

For more information, take a look at recent press on Earthquakes in the Ottawa area, on the Ottawa Citizen:
• http://ottawacitizennews.com/quakes/
•http://www.ottawacitizen.com/Business/Streeter+Life+earthquake+zone/1549085/story.html