Tuesday, June 26, 2012

Clean Up This Mess!

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Lorne Wiebe has written another article about issues important to business owners, for the local online hub serving Cornwall, Stormont, Dundas & Glengarry - http://www.ourhometown.ca .  What follows is an introduction to that article. The full article can be read in his column, "Risky Business"


Most businesses carry a commercial insurance policy that includes some level of coverage to help pay for cleaning up a mess caused by an insured peril.
PHOTO CREDIT - OurHometown.
When I was little kid, I remember our family arriving at our cottage late one Friday night.  It was dark and we were all tired after the long drive.  As we dragged our suitcases through the kitchen and across the living room floor, something seemed different but we couldn't quite put a finger on it.  Then as the lights turned on in room after room it quickly became very apparent.  A wild animal – possibly a squirrel - had gotten into our cottage during the week and tore the place up.  Chewed up bedding here...pictures smashed to the floor over there.  And the worst - it somehow got into the oil stove and there was greasy smut all over the place.  Who knew that a tiny critter could do so much damage?  And that story leads me to an often overlooked business risk that might be staring right at you.

Most businesses carry a commercial insurance policy that includes some level of coverage to help pay for cleaning up a mess caused by an insured peril.  For example, suppose your business suffers a fire and you own the building.  The fire department arrives on the scene quickly and does a terrific job.  They snuff out the fire before it becomes a raging inferno and you are pleased there isn't more damage, but now the cleanup begins.  Your insurance covered the cost of repairing the building but who pays for the clean up?  Hopefully your broker informed you of a very important coverage known a "debris removal".  It pretty much does what it says; this insurance product helps to pay for removing all of the debris which is often the result of some type of damage.  But as important as debris removal coverage is, a fairly common problem with it is often overlooked.....

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Friday, June 8, 2012

Free, Public Wi-Fi Can be Dangerous to Your Health

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This guest blog comes from Steve Anderson. Steve provides useful tips and information that can help generate revenues and prevent loss.

A few days ago I was sitting at a local coffee shop and watched a young lady come in with her laptop. She sat down at the table, connected her laptop to the free wireless network, and proceeded to log into her online bank account. I remember thinking at the time, "That is a dangerous practice."

I then received an email from Steve Aronson, an agent in Massachusetts, highlighting the same issue. He suggested I write about how to protect your information when using free public Wi-Fi.

Wireless access to the Internet has become a necessity for many people so they can stay connected. Whether you're on vacation at a resort, waiting in an airport or sitting in a coffee shop, it's likely you will be able to connect to the Internet through a wireless network provided by the property owner. Sometimes these will be offered for a small fee and sometimes they will be free.

But be careful: sometimes free Wi-Fi can be a scam perpetrated by criminals hoping to steal your personal information. You could end up being the target of a "man in the middle" attack, in which a hacker is able to steal the information you send over the Internet, including usernames and passwords. And you could also have your files and identity stolen and end up with a spyware-infested computer. The attack could even leave your laptop open to hackers every time you turn it on, by allowing anyone to connect to it without your knowledge.


How the attack works

You go to an airport or other hot spot and fire up your PC, hoping to find a free hot spot. You see one that calls itself "Free Wi-Fi" or a similar name. You connect. Bingo -- you've been had!

The problem is that it's not really a hot spot. Instead, it's an ad hoc, peer-to-peer network, possibly set up as a trap by someone with a laptop nearby. You can use the Internet, because the attacker has set up his PC to let you browse the Internet via his connection. But because you're using his connection, all your traffic goes through his PC, so he can see everything you do online, including all the usernames and passwords you enter for financial and other websites.

In addition, because you've directly connected to the attack PC on a peer-to-peer basis, if you've set up your PC to allow file sharing, the attacker can have complete run of your PC, stealing files and data and planting malware on it.

You can't actually see any of this happening, so you'd be none the wiser. The hacker steals what he wants to or plants malware, such as zombie software, then leaves, and you have no way of tracking him down.

All that is bad enough, but it might not be the end of the attack. Depending on how you've connected to that ad hoc network, the next time you turn on your PC, it may automatically broadcast the new "Free Wi-Fi" network ID to the world, and anyone nearby can connect to it in ad hoc peer-to-peer mode without your knowledge -- and can do damage if you've allowed file sharing.

Security company Commtouch (previously Authentium Inc.) has found dozens of ad hoc networks in Atlanta's airport, New York's LaGuardia, the West Palm Beach, Fla., airport and Chicago's O'Hare. Internet users have reported finding them at LAX airport in Los Angeles.

Commtouch did an in-depth survey of the ad hoc networks found at O'Hare, visiting on three different occasions. It found more than 20 ad hoc networks each time, with 80% of them advertising free Wi-Fi access. The company also found that many of the networks were displaying fake or misleading MAC addresses, a clear sign that they were bent on mischief.


How to protect yourself

The easiest way to protect yourself from Wi-Fi fraud is to not connect to any free wireless networks. If you're in a coffee shop, airport or hotel that has a legitimate Wi-Fi connection for a small fee, it's worth the price for peace of mind. Ask the business' staff if there is a hot spot available and get the name from them.

Mobile device users should make sure they have downloaded all the security updates for their operating systems.

If you function in a wireless environment on a regular basis, you are better off spending the money on a wireless card that you get through AT&T, Verizon or Sprint. This way, you have your own relatively secured wireless connection. This is what I do for access.

If you choose to take advantage of free Wi-Fi availability, here are some things to keep in mind.
  • Never connect to a "computer-to-computer" network. When choosing a wireless network, check out the description of each one. A normal wireless network is simply called "wireless network" not a "computer-to-computer" network.
  • Use HTTPS to access webmail and avoid protocols that don't include encryption.
  • Turn off your computer's file sharing capabilities. The instructions will vary slightly depending on what computer system you're using (Windows XP, Vista, Windows 7, etc.).
  • Use a software firewall to further control who can connect to your computer and how.
  • Avoid conducting financial transactions or accessing any sensitive websites if you aren't using an Internet connection that you know and trust.
It pays to be vigilant whenever you are connecting to a wireless network. If you have any doubt about the Wi-Fi connections, then don't connect. It's just not worth the potential problems.

Friday, June 1, 2012

When the Money Stops..

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Lorne Wiebe has written another article about issues important to business owners, for the local online hub serving Cornwall, Stormont, Dundas & Glengarry - http://www.ourhometown.ca .  What follows is an introduction to that article. The full article can be read in his column, "Risky Business"

Recently we featured a Risky Business article which spoke about how business owners and their insurance brokers need to get good at digging for holes; those potential gaps in insurance coverage which may be easy to overlook but can be deadly to the survival of a company after it suffers a serious loss. Here is one of those holes to look for in your insurance coverage.
PHOTO CREDIT - OurHometown.ca
Most basic commercial insurance policies include coverage for your property and equipment and your stock for physical damage which was the result of an insured peril. Usually the policy also includes some protection in case you unintentionally hurt someone in the course of running your business - that's the liability section of your policy. So you're fully covered, right? Wrong.......

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